SugarCRM

sugar crm Integration

SugarCRM's award-winning Sugar offers a single system of truth for managing customer interactions across different lines of business.

Why Sugar:

 Sugar Enterprise furthers the high standards set by the open source community around the world. Unlike most proprietary CRM offerings, Sugar Enterprise is natively built on the pure Open Source LAMPS platform: Linux or Windows, Apache or IIS, MySQL, PHP, and SugarCRM. The great thing about SugerCRM is that their software packages can be changed to fit companies that are both large and small.

SugarCRM, because it is a type of open source crm software, can be changed by each company to fit the company’s specific wants and needs. Of course higher-end CRM software can be bought but SugarCRM and its open source software can provide the same features and benefits at a fraction of the price.

Reporting:

Marketing Analytics
Dashboards
Sales Trends
Customer Profiles
Case R

  1. Marketing Automation:
    1. Multi-Channel Campaigns
    2. Campaign Wizard
    3. Email Marketing
    4. Web-to-Lead Forms
    5. Lead Management
    6. Marketing Analytics
  2. Sales Force Automation
    1. Opportunity Management
    2. Contact Management
    3. Account Management
    4. Forecasting
    5. Quotes & Contracts
    6. Outlook Plug-In
    7. Mobile Solutions
    8. Dashboards
  3. Customer Support
    1. Case Management
    2. Inbound Email
    3. Knowledgebase
    4. Bug Tracking
    5. Self-Service Portal
  4. Collaboration
    1. Email Client
    2. Project Management
    3. Outlook Plug-In
    4. Mobile Solutions
    5. Activity Management
  5. Platform
    1. Team Management
    2. Access Control
    3. Workflow Management
    4. Layout Editor
    5. Custom Fields
    6. Module Builder
    7. Module Loader
    8. Homepage Layout
    9. Dashlet
    10. Exchange Apps